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Using Concepts To Solve Management Problems – by Mike Metcalfe

April 25, 2014


problem solving jigsawMike Metcalfe’s new book How Concepts Solve Management Problems offers a process for conceiving solutions to complex, wicked, messy, swampy or socio-technical problems.  When charged with complex problem solving, he argues, a useful set of concepts needs to emerge, be agreed, and acted upon.

In the following article, Mike offers an insight into his own life experiences where using concepts to solve problems has come to the fore.


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